Work.

Growth diagnosis, acquisition decisions, global operations and founder-built products in live use.

Selected work

Become engagements

  1. PE-backed European group · Post-integration growth

    One view across four integrated businesses

    Connected the evidence, identified the root cause of a growth problem and gave leadership its first single view across four integrated businesses—the first in three years.

    • Growth root cause identified
    • First single view
    • Four integrated businesses
    Read the case
  2. High-growth PE-backed consumer business · Acquisition

    Acquisition decisions, 10× faster

    Built a decision platform that structured the evidence required for each opportunity, increasing confidence and reducing assessment time tenfold.

    • Opportunities assessed 10× faster
    • Consistent evidence base
    • Greater decision confidence
    Read the case

Founder-built products

  1. Rightvet · Commercial intelligence

    From fragmented market data to live commercial intelligence

    Rightvet turns fragmented veterinary-market data into decision-ready intelligence for independent practices and commercial partners, with live paying use.

    • Live B2B product
    • Recurring data collection
    • Paying market use
    Read the case

Operating leadership at Vodafone and Abcam/Danaher

  1. Abcam/Danaher · Global customer and commercial operations

    Better customer performance at materially lower operating cost

    Led a 250-person operation across four continents, improving NPS from −20 to +70 while reducing cost to serve by 45%.

    • NPS −20 to +70
    • Cost to serve −45%
    • 250 people across four continents
    Read the case
  2. Abcam/Danaher · Order to cash

    Order to cash, rebuilt around speed and control

    Redesigned the end-to-end work around the causes of delay, cancellation and lost performance.

    • Cycle time 36 hours to 3 hours
    • Cancellations 10% to 1%
    • £27 million of performance protected
    Read the case
  3. Vodafone · Connected consumer products

    Operating connected consumer products across eight markets

    Built the operating capability behind ten connected consumer products, spanning service, digital adoption and market execution.

    • 10 products
    • Eight markets
    • 90% digital adoption
    • +86 NPS
    Read the case

Bring the outcome. We’ll start with the work.